TESNA APP (hereinafter referred to as "APP" or "Application") is an APP product provided by Shenzhen Lingsong Life Technology Co., LTD. (hereinafter referred to as "we" or "our company").
We attach great importance to users' privacy. When you use our products and services, we may collect and use your relevant information. We hope to explain to you through this Privacy Policy how we collect, use, store and protect this information when you use our services, as well as the ways we provide you with access to, update, control and protect this information. This Privacy Policy is closely related to the services you use from our company. Please read it carefully before using the APP and use our products and services only after confirming your full understanding and agreement. Once you start using our company's products or services, it indicates that you have fully understood and agreed to this policy.
一、How do we collect and use your information
1.1 The information you provided to us
We will collect and use your personal information in accordance with the requirements of this policy. For example, when you register an account, we will ask you to provide personal information such as your email address and phone number, which will be stored under your account name. If you want to fully utilize the various third-party sharing or login functions we provide, you may also need to obtain some information that your third-party account allows us to access, including the third-party account and avatar, etc. Other information such as log information, local storage information, photo/video/audio recording, WiFi information, reading or modifying storage, etc., for the specific purposes and uses of collecting and using this information, please refer to the following description. We will adopt compliant technologies to encrypt and store the information you have explicitly agreed to, protecting the security of your personal information.
1.2 The purpose and use of the information we obtain during your use of the service
We will collect information about the services you use. The purposes and uses of such information include: log information. When you use our services, we will automatically collect certain information and store it in server logs or write it to the external storage device of your mobile phone. Such information includes: when errors or exceptions occur during the application's use of the service, or when the application crashes during its operation, we will write the error log to external storage. Users can choose for themselves whether to send it to us.
二、 How do we store your personal Information
We will store the personal information of users collected within the territory of China in accordance with the provisions of laws and regulations. We will not transfer your personal information abroad, unless it is required by laws and regulations or you have given your explicit consent separately. We will retain your personal information only for the period necessary to fulfill the purposes described in this Privacy Policy and within the time limits required by laws and regulations. We use various security technologies and procedures to prevent the loss, improper use, unauthorized access or disclosure of information. For instance, in some services, we will utilize encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if every effort is made to enhance security measures, it is impossible to always guarantee the absolute security of information.
三、 How do we share, transfer or publicly disclose your personal information
Share
We will not share your personal information with any company, organization or individual, except in the following circumstances:
1、We will share your personal information with other parties only with your explicit consent.
2、 We may share your personal information with third parties as required by laws and regulations, for the needs of litigation and dispute resolution, or in response to requests made by administrative or judicial authorities in accordance with the law.
3.、Within the scope permitted by laws and regulations, we may share your personal information if it is necessary to protect the interests, property or safety of our affiliates or partners, you or other users or the public from damage.
4. Sharing among affiliated companies: When our affiliated companies provide services to you or to us, we may share your personal information with our affiliated companies. However, we only share necessary personal information. The processing of your information by affiliated parties is subject to this policy. If an affiliated company intends to change the purpose of processing your personal information, it will seek your authorization and consent again.
5. Sharing with partners We will only do so for legal, legitimate, necessary, specific, explicit purposes and to achieve the purposes stated in this policy And with your explicit authorization and consent, we will share necessary personal information (or the text message or call number you report) with our suppliers, service providers, advisors, agents, third-party advertisers, application developers, open platforms or other partners. Or aggregated information, anonymized information, or other information that does not identify you personally (for example, we may inform the application developer how many people have installed the application they developed.) To provide better customer service and user experience. These suppliers, service providers, advisors and agents may offer us technical infrastructure services, analyze the way our services are used, measure the effectiveness of advertisements and services, provide customer service and payment services, conduct academic research and investigations, or offer legal, financial and technical advisory services. For instance, we might invite you to participate in lucky draws from time to time. If you are lucky enough to win the prize, we need to provide your personal information to the logistics service provider so that we can send your prize to you or arrange for a partner to provide the service. All of our partners have no right to use the shared personal information for any other purposes unrelated to the products or services.
6. For the companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to handle personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
Make over
We will not transfer your personal information to any other company, organization or individual, except in the following circumstances:
1、As the company's business develops, we and our affiliated companies may engage in mergers, acquisitions, asset transfers or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require the new entity holding your personal information to continue to be bound by this policy. Otherwise, we will require the company, organization or individual to obtain your authorization and consent again.
2、Comply with the requirements of laws, regulations, legal procedures, or mandatory government requirements or judicial rulings.
3、We will transfer your personal information to other parties only with your explicit consent, that is, after obtaining your explicit consent, we will transfer it to other parties.
Announce
We will only disclose your personal information in the following circumstances:
1. We have obtained your explicit consent.
2. We may disclose your personal information publicly when required by law, legal procedures, litigation or by government authorities.
3. Within the scope permitted by laws and regulations, we may disclose your personal information if it is necessary to protect the interests, property or safety of our affiliated parties or partners, you or other users or the public from damage.
4. Other circumstances as prescribed by laws and regulations.
5. According to the law, sharing or transferring personal information that has been de-identified and ensuring that the data recipient cannot restore and re-identify the personal information subject does not fall under the category of external sharing, transfer or public disclosure of personal information. For the storage and processing of such data, there is no need to notify you separately or obtain your consent.
四. Third-party SDK Information
Name of the third-party SDK: Baidu Positioning SDK
Name of the third-party SDK developer: Beijing Baidu Netcom Science and Technology Co., LTD
Official website of third-party SDK developers：https://lbs.baidu.com/
Function type: To provide you with the location service required for finding the Function of headphones
Purpose of use: To provide you with positioning services, enhance the accuracy and success rate of positioning services, offer continuous positioning services for specific continuous positioning scenarios, and provide you with problem tracking, troubleshooting, diagnosis services and data statistics to ensure the normal operation of products and services, we will process your device information. In order to provide you with location services, we will collect your Wi-Fi status information and location information, so as to return your location information to the developers, allowing them to provide you with corresponding services based on your location Information.
Possible permissions to be invoked: Access WI-FI status, obtain location, device information. Permission authorization method: Determined by the device system developer and the developer application. It is enabled when the end user agrees to grant this permission to the developer application
The type of personal information processed: Obtain the connection WIFI information, feed it back to the Baidu Positioning server as an auxiliary positioning basis, and then return more accurate location information to the developer. Obtain location information (which may include GNSS information, WIFI address and signal strength information, base station ID data information, sensor information, and mobile phone signal strength information) So that the location information of the end user can be returned to the developer without the end user manually entering their own geographical coordinates to obtain device information (including Android ID, operating system version, device brand and model, device configuration, application information (application name)), so as to provide positioning services and improve the accuracy and success rate of positioning services. Provide continuous positioning services for specific continuous positioning scenarios, and offer problem tracking, troubleshooting, diagnosis services as well as data statistics to ensure the normal operation of products and services.
Link to third-party privacy policy：https://lbs.baidu.com/index.php?title=openprivac
Third-party SDK name: Bugly SDK
Name of the third-party SDK developer: Shenzhen Tencent Computer System Co., LTD
Official website of third-party SDK developers：https://bugly.qq.com/v2/
Function type: Provide you with App anomaly and crash reporting services
Purpose of use: It can obtain and analyze information about abnormal issues of the App to solve the usage problems encountered by users. Possible permissions to be invoked: Full network permissions
Permission authorization method: Determined by the device system developer and the developer application. It is enabled when the end user agrees to grant this permission to the developer application
Types of personal information processed Mobile phone model, mobile phone brand, Android system version, Android system api level, manufacturer system version, cpu architecture type, whether the device is rooted, disk space occupation size, sdcard space occupation size, memory space occupation size, network type, the current running process name and PID of the application
Link to third-party privacy policy：https://privacy.qq.com/document/previe
w/fc748b3d96224fdb825ea79e132c1a56
Third-party SDK name: Jerry's Home SDK
AndroidID, MAC address, device serial number, APP auto-start (The APP will listen for system key broadcasts. This function is only used for media playback and does not actually perform the APP start action)
五、How do we handle the personal Information of Minors
We attach great importance to the protection of minors' personal information. When providing products or services to users, we do not take age identification as a prerequisite. However, the nature of our products and/or services requires that you should be an adult with full capacity for civil conduct. If you are a child or any other minor under the age of 18, we require you to ask your parents or other guardians to carefully read this Privacy Policy and use our services or provide information to us only after obtaining their consent and under their supervision. If you collect or submit personal information of minors to us through our products and/or services for purposes such as interacting with children, please make sure that you have obtained the prior authorization and consent of their legal guardians.
六、 Changes and Revisions to the Privacy Policy
Our privacy policy may change. Without your explicit consent, we will not restrict the rights you are entitled to under this Privacy Policy.
For significant changes to this Privacy Policy, we will also provide prominent notifications (for example, by promptly notifying you with a pop-up window when the APP is updated or upgraded, or when you log in again).
七、How to Contact Us
If you have any questions, opinions, suggestions or complaints regarding our privacy policy and the processing of your personal information, please contact us through the following methods.
Contact via mail：support@tesnapro.com
八、 Methods and Procedures for Account Cancellation
Open the App, log in to the account you want to cancel, enter the personal information module, find the button to cancel the account, and after confirming, you can cancel the account.
Please note that account cancellation may result in the loss of data and services related to this App. Please operate with caution.
九、Effectiveness of the Privacy Policy
The update date of this policy version is November 1, 2023, and it will officially come into effect on November 1, 2023.