Preface
TESNA APP (hereinafter referred to as "APP"
or "Application") is an APP product provided
by Tesna (Shenzhen) Technology Co., LTD. (h
ereinafter referred to as "we" or "our compa
ny").
We take user privacy very seriously. When yo
u use our products and services, we may coll
ect and use information about you. Through
this Privacy Policy, we want to explain to you
how we collect, use, store and protect this in
formation when using our services, and how
we provide you with access to, update, contr
ol and protect this information.
This Privacy Policy is closely related to our ser
vices that you use, please be sure to read it ca
refully before using the APP, and use our prod
ucts and services after confirming full underst
anding and consent. Once you begin to use o
ur products or services, it means that you hav
e fully understood and agreed to this policy.
一、How do we collect and use your information
1.1 Information you provide to us
We will collect and use your personal informa
tion as required by this Policy, for example, wh
en you register for an account, we will ask you
to provide personal information, such as your
email address, telephone number, which will b
e stored under your account name. If you wan
t to make full use of the various third-party sh
aring or login functions we provide, you may a
lso need to obtain some information that your
third-party account allows us to obtain, includ
ing third-party accounts and avatars. Other inf
ormation such as log information, local storag
e information, taking photos/videos/recording
s, WiFi information, reading or modifying stora
ge information, etc. The purpose and purpose
of collecting and using such information are d
etailed in the following description. We will ad
opt compliance technology to encrypt and sto
re the information you expressly consent to to
protect the security of your personal informati
on.
1.2 The purpose and use of the information we
obtain from you in the course of using the Services
We collect information about the services you
use for purposes and purposes including: log
information
When you use our Services, we automatically
collect certain information and store it in ser
ver logs or write it to external storage device
s on your phone. Such information includes:
When an error occurs when an application u
ses the service or an exception occurs when
an application crashes during operation, we
will write the error log to external storage, a
nd users can choose whether to send it to us.
2. How do we store your Personal Information
We will store users' personal information col
lected in China in accordance with laws and r
egulations, and will not transfer your persona
l information overseas, unless required by reg
ulations or otherwise obtained your express c
onsent. We retain your personal information o
nly for the period necessary for the purposes
described in this Privacy Policy and as long as
required by law and regulations. We use a vari
ety of security technologies and procedures to
protect against loss, misuse, unauthorized acc
ess or disclosure of information. For example,
in some services, we will utilize encryption te
chnologies (such as SSL) to protect the perso
nal information you provide. However, please
understand that due to technical limitations
and possible malicious means, in the Internet
industry, even if we do our best to strengthen
security measures, it is impossible to always e
nsure 100% security of information.
How do we share, transfer and publicly disclos
e your personal information
Share
We do not share your personal information with
any company, organization or individual, except
in the following cases:
1. With your express consent, we will share your
personal information with other parties.
2. We may share your personal information in a
ccordance with laws and regulations, litigation d
ispute resolution needs, or as required by admin
istrative and judicial authorities in accordance wi
th law.
3. Within the scope permitted by laws and regula
tions, it is necessary to share your personal infor
mation in order to protect our related parties or
partners, you or other users or social public inter
ests, property or safety from damage.
4. Sharing between affiliates: When our affiliates
provide services to you or to us, we may share y
our personal information with our affiliates. How
ever, we only share necessary personal informati
on, and the processing of your information by af
filiates is subject to this policy. If the affiliated co
mpany wants to change the purpose of processi
ng your personal information, it will again seek
your authorization and consent.
5. Share with partners: We will only do so if it is
lawful, proper, necessary, specific, explicit and f
or the purposes stated in this Policy. With your
express consent, we will share necessary perso
nal information (or the text message or call num
ber you report) with our suppliers, service provid
ers, consultants, agents, third-party advertisers, a
pplication developers, open platforms, or other
partners. Or aggregated information, anonymized
information, or other information that does not p
ersonally identify you (for example, we may tell ap
p developers how many people have installed the
ir apps). To provide better customer service and u
ser experience. These suppliers, service providers,
consultants and agents may provide us with tech
nology infrastructure services, analyze how our s
ervices are used, measure the effectiveness of ad
vertising and services, provide customer service a
nd payment services, conduct academic research
and surveys, or provide legal, financial and techn
ical advisory services. For example, from time to
time, we may invite you to participate in a sweep
stakes. If you are lucky enough to win, we will ne
ed to provide your personal information to the lo
gistics service provider in order to send you our p
rize or arrange for a partner to provide the servic
e. All of our partners do not have the right to use
the shared personal information for other purpos
es unrelated to the products or services.
6. We will sign strict data protection agreements w
ith the companies, organizations and individuals w
ith whom we share personal information, requiring
them to process personal information in accordanc
e with our instructions, this policy and any other re
levant confidentiality and security measures.
Transfer
We will not transfer your personal information to a
ny other company, organization or individual, except
in the following circumstances:
1. With the development of our business, we and ou
r affiliates may enter into mergers, acquisitions, asse
t transfers or other similar transactions. If the relevan
t transaction involves the transfer of your personal in
formation, we will require the company, organization
and individual who newly holds your personal inform
ation to continue to be bound by this policy, otherwi
se we will require the company, organization and indi
vidual to obtain your authorization and consent again.
2. Meet the requirements of laws, regulations, legal p
rocedures or mandatory government requirements o
r judicial rulings.
3. Transfer with your explicit consent, that is, after ob
taining your explicit consent, we will transfer your pe
rsonal information that we have obtained to other pa
rties.
Make public
We will only publicly disclose your personal informati
on in the following circumstances:
1. We have obtained your express consent.
2. We may publicly disclose your personal information
in the case of laws, legal procedures, lawsuits or mand
atory requirements of government authorities.
3. Within the scope permitted by laws and regulations,
it is necessary to disclose your personal information in
order to protect our affiliated parties or partners, you
or other users or social public interests, property or sa
fety from damage.
4. Other circumstances provided by laws and regulations.
5. According to the law, the sharing and transfer of de-id
entified personal information, and ensuring that the data
recipient cannot recover and re-identify the subject of p
ersonal information, does not belong to the external sha
ring, transfer and public disclosure of personal informati
on, and the storage and processing of such data will not
need to notify you and obtain your consent.
Third party SDK Information
SDK name and vendor usage Share information content
Tencent Bugly log collection analysis AndroidID, MAC add
ress
Tencent QQ/ wechat SDK friends, circle of friends, QQ sp
ace share AndroidID, MAC address
APP behavior optimization analysis IMSI, IMEI, AndroidI
D, MAC address, installed apps
Google Maps headphone location Find AndroidID, MAC
address, device serial number, direction sensor, GPS curr
ent location
4. How do we handle minors' personal information
We attach great importance to the protection of minor
s' personal information. We do not make age identificati
on a prerequisite when providing products or services to
users, but the nature of our products and/or services req
uires that you should be an adult with full civil capacity. I
f you are a child or other minor under the age of 18, we
ask that you ask your parent or other guardian to read th
is Privacy Policy carefully and use our services or provide
information to us with the consent and supervision of yo
ur parent or other guardian. If you collect or submit pers
onal information of minors to us through our products a
nd/or services for the purpose of interacting with childre
n, you must ensure that you have obtained the prior aut
horization of their legal guardian.
V. Changes and revisions to the Privacy policy
Our Privacy policy is subject to change. We do not limit yo
ur rights under this Privacy Policy without your express co
nsent.
We will also provide significant notice of material changes
to this Privacy Policy (for example, when the APP is revised
or upgraded, or when you log in again, a timely notificatio
n in the form of a pop-up).
Six, how to contact us
If you have any questions, comments, suggestions or comp
laints about our privacy Policy and the treatment of your pe
rsonal information, please contact us by using the following
methods.
Contact email: support@tesnapro.com
Vii. Effective privacy policy
This policy version is updated on November 1, 2023 and will
come into effect on November 1, 2023.